ARTICLE 1 – Definition of terms
For the purposes of these terms and conditions and their appendices, the terms set forth in this article shall have the following meaning: (hereinafter referred to as "Terms and Conditions – Consumers")
Business name: Beautie EU s.r.o.
Registered office: Lermontovova 911/3 Bratislava – Staré Mesto, 811 05
Company ID: 57 375 020
Tax ID: 2122692693
The company is not a VAT payer.
Tel. no.: 0908 119 057
E-mail: hello@beautiebee.eu
"Merchant" is the business company Beautie EU s.r.o. registered in the Commercial Register of the Bratislava III Municipal Court, Section: Sro, Entry no. 194950/B is also the operator of the online store "www.beautiebee.eu" (hereinafter referred to as "Online Store").
"Buyer" is a consumer purchasing goods from the merchant.
"Consumer" is a natural person who, in connection with a consumer contract, an obligation arising therefrom or a commercial practice, does not act within the scope of their business or profession.
"Entrepreneur" is a person who, in connection with a contract, an obligation arising therefrom or a commercial practice, acts within the scope of their business or profession, and any buyer who does not have the status of a consumer, specifically:
- a person registered in the commercial register,
- a person operating on the basis of a trade license,
- a person operating on the basis of a license other than a trade license according to special regulations;
Goods : Refers to all products currently offered for sale through the Online Store.
"Supervisory Authority" is the Slovak Trade Inspection (hereinafter referred to as "STI with its registered office in Bratislava for the Bratislava region, Bajkalská 21/A, 827 99 Bratislava)
"Complaint" is the assertion of liability for product or service defects.
The contractual relationship established by the purchase agreement is governed by the provisions of Act No. 40/1964 Coll. Civil Code, as amended (hereinafter referred to as the "Civil Code"), Act No. 108/2024 Coll. on Consumer Protection and on amendment and supplement of certain acts (hereinafter referred to as the "Consumer Protection Act") and Act No. 22/2004 Coll. on Electronic Commerce and on amendment and supplement of Act No. 128/2002 Coll. on State Control of the Internal Market in matters of consumer protection and on amendment and supplement of certain acts, as amended by Act No. 284/2002 Coll., as amended (hereinafter referred to as the "Electronic Commerce Act").
ARTICLE 2 – General provisions
2. GENERAL PROVISIONS
2.1. These Terms and Conditions – Consumers regulate the rights and obligations of the contracting parties arising from the purchase agreement concluded between the merchant and the buyer, the subject of which is the sale and purchase of goods carried out through the merchant's internet portal https://www.beautiebee.eu https://www.beautiebee.cz
2.2. The Terms and Conditions – Consumers are an integral part of the purchase agreement. If the merchant and the buyer conclude a written purchase agreement in which they agree on conditions different from the Terms and Conditions – Consumers, the provisions of the purchase agreement shall take precedence over the provisions of the Terms and Conditions – Consumers.
2.3. The buyer acknowledges that by purchasing products from the merchant's commercial offer, no rights to use registered trademarks, trade names, company logos, or patents of the merchant or other companies arise, unless otherwise agreed in a specific contract.
2.4. By submitting an order, the buyer confirms that they have read these Terms and Conditions – Consumers, the main features of the goods provided, and that they agree with them, in the wording valid and effective at the moment of submitting the order. A copy of the Terms and Conditions – Consumers will be sent to the buyer as an attachment to the order confirmation to the provided email address.
2.5. These Terms and Conditions – Consumers do not apply to purchase agreements concluded between the merchant and a buyer who is an entrepreneur.
If you have any questions, please do not hesitate to contact us in writing at our company's registered office, on weekdays by phone at 0908 119 057 (Monday – Friday from 09:00 to 17:00) or by email at: hello@beautiebee.eu
The provisions of these general terms and conditions are an integral part of the purchase agreement.
Communication (including the concluded purchase agreement) takes place in Slovak.
3. CONCLUSION OF THE PURCHASE AGREEMENT
3.1. By means of the purchase agreement, the merchant undertakes to hand over the item that is the subject of the purchase to the buyer and to enable them to acquire ownership of it, and the buyer undertakes to take over the item and pay the purchase price to the merchant.
3.2. The purchase agreement is concluded by the binding acceptance of the buyer's proposal to conclude a purchase agreement by the merchant.
3.3. The buyer may submit a proposal to conclude a purchase agreement in the form of a completed and sent form located on the merchant's website www.beautiebee.eu www.beautiebee.cz
3.4. The binding acceptance of the buyer's order by the merchant is an email confirmation sent by the merchant to the buyer accepting the order after prior receipt of the buyer's order by the merchant and after verification of the availability of goods, valid prices and delivery date of the goods requested by the buyer, marked as "order confirmation".
3.5. The binding acceptance of the order includes, in particular, data on the name and specification of the goods, the sale of which is the subject of the purchase agreement, further data on the price of the goods and/or other services, data on the delivery period of the goods, the name and data on the place where the goods are to be delivered and data on the price, conditions, method and date of transport of the goods to the agreed delivery location for the buyer, data on the merchant (business name, registered office, Company ID, registration number in the commercial register, etc.), and other data if applicable.
3.6. An automatically generated Notification of Order Receipt from the merchant's electronic system, which the buyer receives to their email address immediately after submitting their order, is not considered a binding acceptance of the order; this Notification is for informational purposes only, to inform the buyer that their order has been received. All further information regarding the order will be sent to the buyer's email address if necessary.
3.7. In the event of a higher price being found, the merchant is obliged to request the buyer's consent to the price change according to the current price list before confirming the order. The contractual relationship is considered concluded only upon the buyer's consent to the price change and subsequent confirmation (acceptance) of the order by the merchant.
3.8. The costs of using remote communication means (telephone, internet, etc.) for placing an order are at the usual rate, depending on the tariff of telecommunication services used by the buyer.
3.9. All prices for goods and services and all fees in the online store are stated including VAT.
4. RIGHTS AND OBLIGATIONS OF THE MERCHANT
4.1. The trader is obliged to:
4.1.1. deliver to the buyer, based on an order confirmed by the trader, goods in the agreed quantity, quality, and within the agreed deadline, and to pack or prepare them for transport in a manner necessary for their preservation and protection,
4.2. The trader has the right to receive due and timely payment of the purchase price from the buyer for the delivered goods.
4.3. The trader has the right to cancel an order if, due to stock depletion or unavailability of goods, they are unable to deliver the goods to the buyer within the period specified by these Terms and Conditions – consumers or at the price stated in the online store, unless otherwise agreed with the buyer regarding substitute performance. The buyer will be informed about the cancellation of the order by phone or e-mail, and in case of payment of the purchase price or part thereof, the funds will be returned to the account specified by them within 14 days, unless otherwise agreed with the trader.
4.4. The trader reserves the right to verify the identity of the buyer or the person authorized to collect the goods for personal collection in cases where the delivery of goods is paid for by the buyer in advance by card, bank transfer, or cash on delivery. The buyer agrees to this right of the trader.
5. RIGHTS AND OBLIGATIONS OF THE BUYER
5.1. The buyer is obliged to:
5.1.1. take over the purchased or ordered goods,
5.1.2. pay the trader the agreed purchase price within the agreed due date, including the costs of delivering the goods,
5.1.3. not damage the trader's good business name,
5.2. The buyer has the right to receive goods in the quantity, quality, time, and place agreed upon by the contracting parties in the binding acceptance of the order.Orders placed through the online store are binding. By submitting an order, the buyer confirms with an active click that they have read and agree to these terms and conditions.
The purchase contract is concluded upon delivery of the confirmation email regarding the acceptance and confirmation of your order.
The contracting parties have agreed that communication between them will take place in the form of e-mail messages.
The buyer is obliged to pay the trader the price of the goods agreed in the order confirmation, including the costs of delivering the goods (hereinafter referred to as "purchase price"), by bank transfer to the trader's account specified in the order confirmation.
The buyer is obliged to pay the seller the purchase price for the agreed goods within the period specified in the order confirmation.
6. DELIVERY TERMS
6.1. Goods are sold according to the trader's listings on the trader's e-commerce website.
6.2. The buyer acknowledges that the display of goods on any e-commerce website operated by the trader is illustrative only. The display of color shades also depends, among other things, on the quality of the monitor or other device used by the buyer.
6.3. Unless otherwise agreed, the trader is obliged to deliver the goods to the buyer without undue delay, no later than within 7 days from the date of conclusion of the contract. The goods are delivered at the moment when they are taken over by the buyer or a person designated by them, or when the trader hands them over to a carrier commissioned by the buyer, excluding transport options offered by the trader to the buyer.
6.4. The buyer is obliged to take over the goods at the place specified in the order acceptance by the trader. If the buyer does not take over the goods within five working days after the expiry of the period specified in the purchase contract (binding acceptance) without prior written withdrawal from the contract, the trader is entitled to claim compensation for the damage incurred, equal to the actual costs of attempting to redeliver the order. After five working days from the date when the buyer was obliged to take over the goods, the trader is entitled to withdraw from the purchase contract.
6.5. The trader is entitled to call upon the buyer to take over the goods before the expiry of the period agreed in the purchase contract. The buyer unconditionally agrees to this right of the trader.
6.6. The place of delivery of the goods is the place specified in the order acceptance by the trader, unless the contracting parties agree otherwise in the purchase contract.
6.7. If the trader delivers the goods to the buyer at the place specified by the buyer in the purchase contract, the buyer is obliged to take over the goods personally or to ensure that the goods are taken over by a person authorized by them in case of their absence for taking over the goods specified in the purchase contract and to sign the delivery and handover protocol for the goods. The trader may request the person authorized to take over the goods specified in the purchase contract to present the original or a copy of the purchase contract, proof of payment for the goods, and a written authorization. If it is necessary to repeat the delivery of goods due to the buyer's absence at the place specified in the purchase contract, all costs incurred thereby shall be borne by the buyer, in particular the repeated delivery of goods to the destination specified in the purchase contract.
6.8. The buyer is obliged to inspect the consignment (the packaging of the goods, as well as the goods themselves) immediately upon delivery. If the buyer finds incompleteness of the packaging or mechanical damage to the packaging of the goods, they are obliged to inform the carrier of this fact and, in their presence, check the condition of the goods. If damage to the goods is found upon their takeover by the buyer, we recommend immediately upon takeover of the goods to prepare a record of the extent and nature of the damage to the goods (damage report), the correctness of which should be confirmed by the carrier. Based on such a prepared record delivered to the trader, the trader may, after settling the damage event with the carrier, provide for the removal of the defect of the goods, a discount on the goods, and in the case of irremovable defects of the goods, deliver new goods to the buyer. If the carrier refuses to confirm the damage report, the buyer is entitled to refuse to accept the consignment. The above applies mutatis mutandis also to personal collection of goods from the trader.
6.9. Complaints about mechanical damage to the product that was not obvious upon receipt of the consignment are recommended to be made immediately upon receipt of the consignment. Claims for defects discovered later in such damaged goods can be asserted if it is proven that the claimed defects were already present in the goods at the time of receipt from the carrier.
6.10. The buyer is entitled, in the event of non-delivery of goods by the trader within the period specified in 6.3. of the Terms and Conditions – consumers, to withdraw from the purchase contract, and the trader is obliged to return to the buyer without undue delay everything received from them based on the contract.
7. PURCHASE PRICE
7.1. The buyer is obliged to pay the trader the purchase price of the goods agreed in the purchase contract and/or according to the trader's price list valid at the time of concluding the purchase contract, including the costs of delivering the goods (hereinafter referred to as "purchase price").
7.2. The buyer is obliged to pay the trader the purchase price for the agreed goods within the period according to the purchase contract, but no later than upon receipt of the goods.
7.3. If the buyer pays the trader the purchase price by bank transfer, the payment date is considered to be the day when the entire purchase price was credited to the trader's account.
7.4. The buyer can pay the purchase price:
7.4.1. via payment gateway cardpay; and for the Czech Republic Gopay
7.5. After the payment is credited to the trader's account, the buyer will receive a tax document to the same e-mail address. For advance payments by bank transfer, the delivery time may be affected by the payment date. It is necessary for the amount to be credited to the trader's account within five working days after order confirmation, otherwise the trader may consider the order cancelled.
8. PERSONAL DATA PROCESSING
8.1. The Seller hereby informs the Buyer that pursuant to Section 13 (1) (b) of Act No. 18/2018 Coll. on Personal Data Protection and on Amendments and Supplements to Certain Acts, the Seller as the operator will process the Buyer's personal data without their consent as the data subject during the conclusion of the purchase agreement, as the processing of the Buyer's personal data will be performed by the Seller in pre-contractual relations with the Buyer and the processing of the Buyer's personal data is necessary for the performance of the purchase agreement, in which the Buyer acts as one of the contracting parties.
8.2. By checking the box "I agree with the terms of use and processing of personal data" displayed in the "Order Details" section, the Buyer can express their unconditional consent to the processing, administration, and archiving of personal data provided in the order details, data in the registration form, as well as other data provided to the Seller in connection with the purchase of goods through the portal www.beautiebee.eu , www.beautiebee.cz for the duration of the contract and 3 years after its termination, for the purpose of sending information about new products, discounts, and promotions on offered goods and processing them in all its information systems and for other marketing purposes of the Seller and its business partners.
8.3. None of the provided personal data will be otherwise disclosed, provided to a third party, and similarly, with the exception mentioned in the previous point and situations related to distribution or payment transactions concerning the ordered goods (notification of name, account number, and delivery address), or special marketing promotions. The Seller acts in such a way that the data subject does not suffer harm to their rights, especially the right to the preservation of human dignity, and also ensures protection against unauthorized interference with the private and personal life of the data subjects.
8.4. The Buyer is entitled to withdraw consent to the processing of personal data at any time, without giving any reason, in writing.
8.5. The legal basis for processing the Buyer's personal data is the contractual relationship, i.e., the purchase agreement concluded between the Seller and the Buyer.
8.6. The Buyer has the right to access their personal data processed by the Seller, correct them, and request that they not be further processed. To exercise this right, it is necessary to send a written request to the Seller's registered office address.
9. FINAL PROVISIONS
9.1. The Seller reserves the right to change these general terms and conditions. The obligation to notify of changes to these general terms and conditions in writing is fulfilled by posting them on the Seller's e-commerce website. However, a validly concluded contract is governed by the general terms and conditions at the time it was concluded.
9.2. If the purchase agreement is concluded in written form, any change to it must be in written form.
9.3. In case of doubt, the contracting parties have agreed that the period of use is considered to be the period from the delivery of the goods to the Buyer (including the day of delivery) until the day the goods are returned to the Seller, or handed over to the courier for the purpose of transport to the Seller.
9.4. The contracting parties have agreed that communication between them will primarily take place in the form of e-mail messages, or via postal deliveries.
9.5. These general terms and conditions become effective for the Buyer upon sending the electronic order by the Buyer.
9.6. In case of any objections to the provisions of the Terms and Conditions - consumers, the Buyer is entitled to contact the Seller and propose an amendment.
General terms and conditions are effective from 01.07.2024
We wish you a pleasant shopping experience in our online store.
