Not all silk is created equal, and it's important to be wary of imitations. Our silk is non-toxic, certified by STANDARD 100 by OEKO-TEX®, OEKO-TEX Made in Green, where it must meet the highest European standards, and it also bears the 6A class designation, meaning it is of the highest and finest quality, and thus the best quality on the market.
Frequently asked questions and answers
What is Beautie Bee silk?
What does momme mean?
Momme/mm is a measure of silk fabric weight. The higher the momme value, the greater the number of silk threads per square meter of fabric. Our silk products contain 22mm for silk scrunchies and 25mm for silk pillowcases.
Ako zistím svoj odtieň?
Silk is currently the best thing you can have for your skin and hair. It has anti-aging effects, increases hydration, soothes, and heals problematic skin. Sleeping on a silk pillowcase is like a cosmetic treatment during sleep and can be more effective than creams and serums. The smooth surface allows the skin to glide over the pillow, which helps prevent side creases and reduces the appearance of fine lines and wrinkles. Every night, the skin regenerates and renews new cells, and silk is an excellent helper in this process. Since silk is less absorbent than cotton, it will help your skin retain its natural moisture. Every morning you will wake up fresh and healthy, with firm, hydrated, and radiant skin. Silk is also ideal for people with skin conditions such as acne, eczema, or even sunburn, as its softness, gentleness, and non-toxicity do not irritate the skin.
Why is silk a miracle for hair?
Whether you have straight, wavy or curly hair that is natural, blow-dried or styled, everyone can benefit from using our silk scrunchies and pillowcases because they protect your delicate hair from tangles, keeping hair healthy, hydrated and shiny. The smooth surface of silk reduces hair friction, which helps prevent frizz, tangles, split ends and even hair loss in women, children and especially men. Silk also maintains hair and scalp hydration, which helps keep hair healthy and shiny. Sleeping on silk and using silk hair accessories saves time in the morning and extends the longevity of your hairstyles.
What's the PAO (Period After Opening)?
Silk is a natural and delicate fabric, so we recommend hand washing our silk pillowcases in water up to 30 degrees Celsius with a pH-neutral liquid detergent designed for silk. Remove stains by gently massaging the liquid detergent directly onto the spot. Rinse thoroughly in cold water. To dry, lay the item flat on a towel and reshape it. Dry flat or hang, avoiding direct sunlight.
Why do we use cellulose acetate for hair clips and products?
It is more expensive but more durable and sustainable. It is obtained from cellulose, an organic fiber. The starting material for acetate extraction is cotton. Unlike processing cotton into textiles, cotton undergoes a complex process on its way to becoming acetate. In the production of clips, cotton is dried, ground into cellulose powder, then mixed with acetic acid, dyed, and at the end of the process, it is transformed into a solid sheet material. The frame of the clip is then cut and milled from these acetate sheets, or the desired shape is created for the final product.
All hair clips, barrettes, headbands, and combs are made from cellulose acetate – a flexible and durable material that does not contain petroleum and is made from cotton, wood, and pulp.
This means that this material is sustainable and at the same time exceptionally durable!
Kam zasielate a ako dlho to trvá?
Via secure online payment by card / Apple Pay / G-Pay.
What are the delivery options?
We deliver throughout the entire European Union, with the exception of Switzerland and Luxembourg. We strive to process orders as quickly as possible, within a maximum of 4 business days.
We will deliver your goods either to a Zásielkovňa pick-up point or box, or directly to your address via courier. After your order is dispatched, we will send you an email with information about the shipment.
If you choose delivery to a pick-up point, Zásielkovňa will inform you via SMS and email when your package is ready for collection. You will also receive a password, which you can use to easily collect your package.
Orders and Returns
How can I cancel my order?
You can cancel your order within 14 days of its delivery without giving a reason. Just write to us at hello@beautiebee.eu and we will be happy to help you with the next steps. The costs associated with returning the goods are borne by the customer.
How can I return goods?
You can return the goods within 14 days of receiving them. The product must be unopened, unused, and in its original condition.
To return, download the form, fill it out, and send it along with your order information to hello@beautiebee.eu. We will then give you further instructions for returning the goods.
The costs of returning the goods are borne by the customer.
What to do if the product is faulty or something is missing?
In such a case, please contact us as soon as possible at hello@beautiebee.eu and we will resolve the situation with you.
Product Complaint
In case of a complaint, please contact us at hello@beautiebee.eu